FAQ

Frequently Asked Questions (FAQ)

Last updated: April 14, 2026

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❓ 1. How long does delivery take?

Delivery time depends on your location:

- Inside Bangladesh: 3–7 business days

- International orders: 7–15 business days

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❓ 2. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS (if available).

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❓ 3. Do you offer Cash on Delivery (COD)?

Cash on Delivery may be available for selected locations. Availability will be shown at checkout.

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❓ 4. Can I cancel my order?

Orders can be canceled within a short time after placing them. Once processing or shipping has started, cancellation may not be possible.

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❓ 5. What if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, please contact us immediately with photo or video proof. We will arrange a replacement or refund according to our policy.

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❓ 6. How do refunds work?

Refunds are processed after the returned item is inspected and approved. It may take 7–10 business days to reflect in your account.

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❓ 7. Can I return a product?

Yes, you can request a return within 7 days of delivery if the product is unused and in original condition.

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❓ 8. How can I contact you?

You can contact us anytime:

📧 Email: rkgadgetonline@gmail.com

📞 Phone: +8801850687917

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